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Blog Entries With Tag: memoryBlog: Anna's BlogFrom: FatCatAnnaPosted: Jan 7, 2013
Well, I have to admit, the response back from Caroline Pavis who is the Communications Director at Animas Corporation took only 5 days - considering the holiday season - not bad! I personally do not think I am the only one questioning all the releases with not only the 2020 pump they manufacture, but their two previous pumps (IR1200 and IR1250) - but I appreciated her taking the time out to "personally" respond to my/our questions.
I am still wondering why the answer I was given back in December by Ann from Customer Relations that the s/w time out date was known since 2000 has changed to March 2012 as you'll read below in Q2 - has me a wee bit puzzled. Even more puzzling, is now it seems they are going back on their statement made online on their website that the IR1200 and IR1250 will also NOT function past 2015 - if you read the release - you'll be like me - scratching my head - as it states that these two pumps will STILL function - e.g. " continue to deliver insulin, if patients are using a data management software program with their pump, they will notice inaccuracies in the reports because of the incorrect dates". What is stated below in Q2 is the reverse of what is stated from this statement release by Animas. Do they know that some of us patients read VERY carefully about how are medical instruments are affected right to the "t"?? Now, I wonder, since Caroline states below - that they became aware of the s/w problem in March 2012 and my warranty ended in April (I received my replacement pump a few weeks before the end of March) - if they'd consider retroactively letting those of us that were still in "the zone for warranty coverage" have a pump that will function past 2015 - so we will have a "back up" pump for the future - like other pump users do with their retired pumps - wouldn't that be one less worry for those of us who find it difficult to control their diabetes with MDI (multiple dosage injections - e.g. average of 8-12 shots a day). On closing, as one American pumper stated in an online discussion on the w/e involving this issue - and I'm quoting them the way I interpreted it (so if you're the one who posted this - clear up my confusion of what you said please) - " everyone should get a new pump every 2 years - to have the latest s/w technology - it's a no brainer ". The yell in my head that went off at that statement may have made the walls cave in of your home - sorry - this is my polite response - " Not all of us have insurance coverage that covers a new pump every 2 years - let alone a pump. Some of us pay out of pocket (our savings if we have them) to stay healthy. Our hope isto have a pump that lasts at least 4-6 years (more would be a dream) - which would make the cost of owning one about $2K/year - for some on limited income that is extremely difficult ". ----------------------------------------------------- Via Email - Thursday, January 3, 2013 Hi Anna: My name is Caroline Pavis and I serve as the Communications Director for Animas Corporation. It is great to meet you over email. Thank you for all the amazing work you do providing information and education to people with diabetes! I have read your blogs related to the software limitation we recently discovered with our Animas 2020 pump models. I want to make sure to provide answers to all the outstanding questions you have about this issue. Following is a list of questions (and our responses) which I hope will be helpful to you. Please let me know if you still have outstanding questions that I can help you with, after you review the Q&A below. All the best, Caroline _____________________________________________ Q1 - When and how was this software issue discovered? Animas recently discovered this software limitation as a result of a separate investigation into the calendar designs of all our pump systems. This investigation was launched in March of 2012.
The pumps were not intended to be designed with this software limitation, or end of use date. The end date was a consequence of the memory limitations of our technology available at the time the platform was first created. Due to how the pump’s memory is allocated for storing dates, the memory capacity is limited to a 16-year range. The IR 1200, IR 1250 and Animas® 2020 pumps all began with a reference year of January 2000, which restricts this family of pumps to January 1, 2000 through December 31, 2015. Q3 -Why didn’t you notify patients about this software limitation sooner? Upon discovery of this issue in mid-2012, we launched an in-depth investigation designed to ensure it would not pose a health or safety risk to patients prior to the date of Dec. 31, 2015. Now that we have a full understanding of the issue, we are notifying patients and healthcare professionals.
Q4 - Did Animas design your pumps with this software limitation, or end-of-use date, so that patients were required to purchase a new pump after their warranty expired? No. There was and is no plan to limit the date on the pump in order to require patients to purchase new pumps. The end date is solely related to memory limitations of our technology available at the time the platform was first created. (To reiterate from question 2: Due to how the pump’s memory is allocated for storing dates, the memory capacity is limited to a 16-year range. The IR 1200, IR 1250 and Animas® 2020 pumps all began with a reference year of January 2000, which restricts this family of pumps to January 1, 2000 through December 31, 2015.)
Q5 - After midnight on Dec. 31, 2015, can I change the date on my Animas® 2020 pump to a previous year, so that it will continue to function? No. After midnight on Dec. 31, 2015, the Animas® 2020 pump will no longer function, meaning the pump will no longer deliver insulin. Changing the pump’s date to a previous year will not serve as a “fix” for this issue. The issue/end date for the pump is a consequence of the memory limitations of our technology available at the time the platform for the Animas® 2020 insulin pump was first created.
Q6 - What will Animas offer to Animas ® 2020 pumpers who are out-of-warranty? We are committed to providing assistance to our patients whose warranties will expire prior to Dec. 31, 2015. Between now and the end of 2015, we will be proactively reaching out to all our out-of-warranty Animas® 2020, Animas® IR1250 and Animas® IR1200 patients to remind them of the end of use date.
Q7 - Will Animas continue to honor your warranty commitments to patients who are currently using Animas® 2020, IR1250 and IR1200 pumps? Animas will always honor any and all warranty replacements of our insulin pumps, and is committed to honoring our replacement warranty plans for all our Animas® 2020 users. Prior to the end of 2015, we will provide in-warranty patients with a free replacement pump of a newer model to ensure their care with pump therapy is not interrupted.
Q8 - Is the Animas® 2020 being phased out? Animas recently discontinued the Animas® 2020 insulin pump in the United States and Canada in favor of newer technology. We will therefore be providing patients in need of replacement pumps with a OneTouch® Ping® Glucose Management System, which includes an insulin pump and a glucose meter that can also act as a remote controller of the pump. The OneTouch® Ping® insulin pump has very similar features to the Animas® 2020 insulin pump.
Caroline Pavis| Director, Global Communications Office: 610.240.8128 | Cell: 610.357.3121 | Fax: 484.568.1444 | [email protected]
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![]() ![]() ![]() ![]() ![]() Tags: software (2) technology (1) limitations (1) capacity (1) memory (1) IR1250 (1) pump (1) Ping (1) 2015 (1) warranty (1) IR2020 (1) IR1200 (1) 2020 (1) Animas (1) replacement (1) Related posts:Midnight Three and Six and artificial pancreas technology | Knee Replacement Total or Partial | Total Knee Replacement Surgery in Mexico | Top Notch Knee Replacement Surgery in Europe | Why Mexico Is One Of The Best Destinations For Hip Replacement Surgery ? | My first month with Bowie my Dexcom G4 CGMS | Crack Free #ShowMeYourPump | Jenna and The Hypo Fairy | Welcome Ziggy Stardust | Wearing a dress with medical gadgetsBlog: Anna's BlogFrom: FatCatAnnaPosted: Jan 24, 2011
Today is one of the coldest days we've had this winter. Temperatures today with the wind chill factored in ... -42C / -42F (when it gets this cold - Celsius/Fahrenheit read the same - I don't have to calculate for my American readers). In the province of Quebec that I live in, we are being asked to reduce our power consumption, by keeping our houses heated abit lower (mine is at 17C / 62F) - along with not using major appliances. During these types of temperatures, I conserve power due to being on a special Hydro plan - where we pay less for power usage when the temperatures are normal, but when the climate dips between -12C to -15C we pay almost triple the amount per kWh. It does work out cheaper in the end, since we only usually have no more than a week of these types of "extreme" coolness. Let's just say, for those of us who have this hydro plan, the dishes stack up in dishwasher, the laundry doesn't get done, and we are even more bundled up in warm clothing than normal. Welcome to Quebec – home of Captain Crusty Underpants Also, a low TC/HDL-C reading in my blood work which when researching what this meant (and freaking me out due to a study indicate older patients in mid-life developing memory loss) – is nothing to be worried about according to my endocrinologist. He says it’s a good thing and not to be worried, especially with my cholesterol total being within a good range. I am still going to inquire with my GP next time I see her – just to make sure I have two opinions on this – since the study did make me worried. Off to save the world!!!!
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![]() ![]() ![]() ![]() ![]() Tags: sugar (1) blood (1) BG (1) memory (1) cold (1) loss (1) weight (1) HbA1C (1) Related posts:My First Night with Dexcom G4 CGMS | Welcome Ziggy Stardust | Human-Animal Companionship | Color Therapy | Aromatherapy | Do You Hate Doctors' Visits? | Are you really hypo unaware? | Any relation between juice and diabetes? | Agave | Daylight Savings TimeBlog: WIDAPosted: Feb 16, 2010
Date: Wednesday, March 3, 2010 Time: 7:30 p.m. – 9:00 p.m. Location: Elizabeth Russell Centre, 750 Dawson Avenue, Dorval Dr. Loraine Mazzella, MD, CFPCc, from the McGill Centre for Studies in Aging will present a Brainy Boomers Lecture and Discussion on "Aging and Memory". Did you know that uncontrolled blood sugar and casual management of diabetes worsens progressive cognitive decline in such patients? We welcome anyone who has diabetes along with their family and friends and those interested in learning more about diabetes to attend this very informative event. ------------------ For further information please contact [email protected] or call 514-630-2225, ext. 5339
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![]() ![]() ![]() ![]() ![]() Tags: management (1) decline (1) cognitive (1) sugar (1) blood (1) diabetes (1) memory (1) aging (1) Related posts:Surviving the Holocaust with Type 1 diabetes | Eating from the ground - Yuca Fries | My first month with Bowie my Dexcom G4 CGMS | Miss Idaho is Defeating Diabetes | Sugar and Your Health | When You're Hot, You're Hot | My First Night with Dexcom G4 CGMS | Welcome Ziggy Stardust | Diabetes among us... | About me |
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