REGISTRATION: ADDING TO WHITELISTS

 
To successfully receive our activation email as well as other important notifications such as new friend requests and private messages, you will need to "whitelist" our mail server address. To do that, please follow the instructions listed below for your respective email provider.



If you fail to receive our activation email in due time, please use the email address that you used to register and send us an email with the subject 'Activation' to [email protected] to get your account activated immediately.



Windows Live and MSN Hotmail

Google Gmail

Yahoo! Mail

AOL Mail

Microsoft Outlook

Spam Arrest

Earthlink Web Mail

Other Email Providers

 
For Windows Live and MSN Hotmail users:

1. Go to the "Options" page.
2. Under the "Junk E-mail" section, click on "Safe and blocked senders".
3. Click on "Safe senders".
4. In the "Sender or domain to mark as safe:" field, type "@Diabetes1.org", and click on the "Add to list" button.



 
For Google Gmail users:

1. Click Contacts along the left side of any page.
2. Click the New Contact button in the top-left corner of the Contact Manager.
3. Type "[email protected]" in the "Email" field.
4. Click "Save" to add your contact.
5. Repeat the same for "[email protected]".




 

For Yahoo! mail users:

1. Click on "Contacts".
2. Click on "Add Contact".
3. Type "[email protected]" in the "Email" field.
4. Scroll to the bottom of the page and click on "Save".
5. Do the same for "[email protected]".




 

For AOL mail users:

1. Click on the drop down arrow to the right of 'Mail Options', then click on 'Address Book'.
2. Click on "Add Conact".
3. Type "[email protected]" in the "Screen Name" block.
4. Click the "Save" button.
5. Do the same for "[email protected]".



 
For Microsoft Outlook users:

1. Go to "Tools" and click on "Address Book".
2. Go to "File" and click on "New Entry".
3. Select "New Contact" and click on "Ok".
4. Type "[email protected]" in the "Email" field.
5. Click "Save and close".
6. Do the same for "[email protected]".




 


For Spam Arrest users:

1. Click "Senders", then select "Add Email Address".
2. Type in "[email protected]" to authorize the change.
3. Do the same for "[email protected]".




 


For Earthlink Web Mail users:

1. Click on "Address Book".
2. Click on the "Add" button.
3. Type "[email protected]" in the "E-mail" field.
4. Click the "Save" button.
5. Do the same for "[email protected]".




For users of other Email Providers: 

1. Check to see if you can receive our emails in your Inbox. If yes, there is nothing you need to do.
2. If no, please refer to the 'Help Files' in your email account to see how you can "whitelist" our mail server address.
3. You would need to "whitelist" both "[email protected]" and "[email protected]".

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Last updated: Apr 26, 2017  © 2017 Body1 All rights reserved.